APT Knowledge Hub:
Direct Debit Guide, Policies and SaaS Agreement

Direct Debit Guide

• Application process to start collecting
• Direct Debit collection Process
• Bacs reports

Support Policy

• Supported Versions
• APT Support Services
• Contingency

Privacy Policy

• When this Privacy Notice applies
• How we collect your personal data
• How we use your personal data

Cookie Policy

• What is a cookie?
• Cookies, pixels and similar technologies used on our website
• How to control or delete cookies

SAAS Agreement

• Service Availability and Support
• Data Protection
• Limitation of Liability

Backup and Retention Policy

• Introduction
• Backups
• Retention

Information Security Policy

Available upon request